Managed services are the practice of outsourcing day-to-day management responsibilities and functions
as a strategic method for improving operations and cutting expenses. We remotely manage customer's
IT infrastructure and end-user systems, typically on a proactive basis and under a subscription model.
Managed services usually charge a flat monthly/Annual fee under the subscription model. We often
provide our offerings under a service-level agreement, a contractual arrangement between the ITS
Lanka and our customers that spells out the performance and quality metrics that will govern the
relationship
. Also we offer end-to-end consulting, management and development services to guide your company
through services to development and management process to
ensure that your company gets the best performance, reliability and value to enchance your workplace